![]() ![]() Internet availability, accessibility, speed, and connectivity in common areas and guest rooms vary by hotel. Free Internet: Standard internet access is available to all IHG One Rewards Members at all IHG hotels.Dedicated Diamond Support: IHG One Rewards Diamond Elite members are provided a support line with dedicated agents who will assist with bookings and hotel-related needs.Reward Night Discount: IHG One Rewards Platinum Elite and Diamond Elite Members will receive exclusive access to promotional discounts on Reward Nights at participating hotels.Exclusive Member Rates are not available at Six Senses Hotels Resorts Spas or IHG Army Hotels. ![]() Member Rates: An IHG One Rewards Member is eligible to book exclusive rates, provided the Member books his or her stay through one of IHG's websites, IHG App, IHG Customer Care, IHG WeChat mini program, Iberostar website, Iberostar Contact Center, IberostarPro or directly with an IHG branded hotel.If the account moves to Club level and there is a period of 12 months without any earn or redeem activity, then the points will expire. Elite Member Point Expiration: Elite Members’ points do not expire.Earned Points: Members earn ten (10) Points per US dollar or local currency equivalent on Qualifying Stays at most IHG branded hotels and five (5) Points per US dollar or local currency equivalent at Staybridge Suites and Candlewood Suites properties. ![]()
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